Joining forces with top scambusters to take on scammers from around the world, the team cracks into networks of organized ...

The cybercrime wing of West Bengal Police arrested 21 people and busted an illegal call centre involved in duping Australians ...

Jesse literally cold calls a different information centre somewhere in Aotearoa. They don't know he's calling and he doesn't know who will answer the phone. Will it be a disaster or a lovely, fun chat ...

Prioritizes faster responses to routine inquiries via automated systems and intelligent call routing; Timely and proficient ...

Teleperformance, the world's biggest call centre operator is using artificial ... The company said it was applying real-time AI software on phone calls to remove the accents of English-speaking ...

Sky will reduce its headcount with its customer call centres by 2,000 as the media group moves its service further towards ...

The scam starts with fake articles featuring celebrities. Next comes a crypto ruse, and finally, the fraudsters impersonate the authorities. More than 32,000 people have fallen victim, but now the ...

This means that some emergency calls are missed because some workers work between 10 to 12 hour shifts ... Mbalula needs to immediately tend to the appalling working conditions of the call centre ...

As AI makes its foray into spam calling, how does one deal with the menace of spam and scam calls, which will only increase with AI's advent.

BJP MP Udayanraje Bhosale said it was Chhatrapati Shivaji Maharaj who gave the call for ‘Sarva Dharma Sambhav’ or secularism.

KARACHI: A local court on Wednesday remanded journalist Farhan Mallick to Federal Investigation Agency's custody for five ...