Reaching a customer segment that wouldn’t typically seek your services requires careful positioning and outreach.

Artificial intelligence is at the forefront of transforming customer intelligence, enhancing engagement, and optimizing ...

In today’s fast-paced digital marketing landscape, artificial intelligence (AI) is revolutionizing how advertisers optimize ...

Enables enterprises to enhance customer interactions with AI-driven analytics, real-time insights and omnichannel engagement • Addresses evolving consumer expectations with ...

While Adobe, Salesforce, and Microsoft dominate the CX space, Adobe stands out by blending data-driven insights with creative ...

Organizations Turn to Personalized Customer Engagement Options, Driving Increased Interactions for 8x8 CPaaS APIs Across Messaging, Voice, and Video Channels CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, ...

Deloitte and CleverTap form strategic alliance to empower businesses with data-driven insights and AI-powered automation for enhanced customer engagement.

Deloitte Touche Tohmatsu India LLP on Tuesday said it has entered into a strategic alliance with customer engagement platform CleverTap to help businesses, transform their customer engagement ...

The integrated solutions include virtual numbers, centralized call monitoring, and automated feedback systems, achieving an ...

Exotel, a leader in AI-driven customer engagement solutions, has announced a successful collaboration with JSW MG Motor India, enhancing customer experience and operational efficiency. The integration ...