Satisfaction in airlines’ customer service has improved in the last six months, reaching +59. Despite this, four in ten ...

Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...

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Rieva Lesonsky interviews industry experts to learn how AI is transforming small businesses and their predictions for AI's ...

Trader Joe’s and other grocers are limiting the number of eggs customers can buy across the U.S., citing limited supply ...

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THE nation’s broadband providers have been ranked from best to worst on reliability. A survey conducted by Broadband Genie, involving 3,200 broadband users nationwide, has shed light on ...

In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

A poll of 2,000 adults has found the most common complaints about customer service - and it turns out many people avoid ...

A new poll has revealed the nation's top 30 biggest customer service bugbears including rubbish hold music, no option to call ...

The energy supplier’s technology arm, Kraken, has struck a deal to partner with Covalis Capital and Suez in a consortium that ...

Tree Farm owner Clive Collins visited Bexhill Foodbank to present a cheque for nearly £1,200 and learn more about the work of the charity.