Wondering why is customer service important? Richard Alvin looks at how excellent service drives loyalty, boosts reputation, ...

By integrating cutting-edge technologies, the industry achieves remarkable improvements in service delivery, operational ...

A woman on TikTok shared a PSA about the importance of putting yourself on mute if you’re ever on hold with customer service.

Joining us on today’s Inside Automotive is John Fairchild President of Fairchild Automotive Solutions, to share ...

This program aims to provide a fast track to great careers with industry partners like Alabama Power, Spire, and Blue Cross, ...

Meeting and learning from industry experts in the agriculture equipment dealer space is a great way to gain fresh resources ...

HOOVER – Jefferson State is now offering a new customer service program at its Shelby-Hoover campus.

Imagine a world where every time you speak on the phone, an AI-powered machine is on the other end. That reality isn't far ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

18 to say data could be used to train AI models, and in a "frequently asked questions" hyperlink said opting out "does not affect training that has already taken place." This attempt to "cover its ...

KUALA LUMPUR, Jan 12 — The National Service Training Programme (PLKN) 3.0, which began today after it was abolished seven years ago, will be implemented based on voluntary participation in three ...

But before going full-force into a race training plan, it’s important to build a running base first. “Running is a fairly high-injury-risk sport because it’s easy to overdo it,” says John ...