The Fast Lane To Fewer Chargebacks: How Rapid Customer Service Reduces Disputes
The chargeback process was originally designed over 50 years ago to protect consumers, but as e-commerce merchants will tell ...
Fair Conduct: The Foundation Of Customer Trust And Business Resilience
Are we solving problems fast and treating customers with respect? Technology: Are systems and automation delivering fair ...
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Returning Customers Spend 67 Percent More Than New Customers — Keep Your Customers Coming Back With a Recurring Revenue Sales Model
That’s why companies focus on excellent customer service. A great customer experience keeps a business’s current customers happy and satisfied. However, while great customer service is crucial, ...
Customer-focused solutions drive success, accelerate growth
Health care supplier provides special answers to special problems through diverse inventory and full-spectrum manufacturing services.
Sky cuts 2,000 jobs as it moves more customer services online
Sky will cut about 2,000 jobs — equivalent to 7 per cent of its workforce — as the broadcaster replaces more of its ...