These researchers often reveal emotional biases or traps: we have a tendency to hire people like us ... Karen Cates has been teaching at the Kellogg School of Management at Northwestern University ...

In the highly competitive retail landscape, understanding consumers and consumer emotions has always been the key to success. A happy customer is a loyal customer, and a loyal customer is the backbone ...

“Put simply, hurt feelings are the ‘rejection emotion.’” He explains that people who are rejected often experience other emotions that are not reactions to the rejection itself, but ...

Emotional intelligence has, therefore, become a front and centre concept for success in supply chain management. The only tragic thing about emotional intelligence is that this valuable skillset ...

Keeping emotions in check can help guide people through ... Huszczo, a CFP and founder of SGH Wealth Management near Detroit. "There's no AI that's doing that for you." Don't confuse behavioral ...