Call centers are at the forefront of customer interactions, making it essential to ensure that agents communicate effectively, consistently, and empathetically. A well-crafted call center script not ...

Thompson and Holland are key. At least for now. Or at least until they show they are not. And that’s the central point as ...

Startup Semgrep Inc. has raised $100 million in funding to grow the adoption of its code security platform, which helps ...

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How Instagram meme page Friday Beers transformed into the digital media empire Almost Friday, built a studio and became the ...

Managers can easily use generative AI for writing, ideation, and simple tasks they usually outsource. Article includes example prompts.

The Grammy winner for best new artist gets respect and true appreciation for her creativity and gumption, but is far too ...

W hile a lot of modern action movies highlight brutality, Jonathan Eusebio’s Love Hurts is a surprise in that it contains a ...

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A longtime Oregon winery and olive oil mill hopes to change people’s minds about wine country in the winter. Read online: <a ...

TLDR: SlackPirate has been defunct for a few years due to a breaking change in how the Slack client interacts with the Slack API. It has a new PR by yours truly to let you loot Slack again out of the ...

Learn how to protect your online security and prevent being hacked. Follow these essential tips to safeguard your personal information.