Laptops use a sensor to tell whether or not you have plugged headphones into the audio jack. If your computer thinks ...
Try plugging them into another device, such as a laptop, TV, or another smartphone ... you should be able to diagnose and potentially fix your headphone jack issue. If not, professional help ...
Windows 11/10 allows PC users to listen to a portable music player or other device connected to the microphone jack through a selected playback device such as your computer speakers or headphone.