Network Rail tells staff to stop saying passenger in bid to 'speak customer's language’ - Switching ‘passenger’ to ‘you’ ...

Guidance also says ‘pregnant women’ should now be called ‘pregnant people’ ...

An AI system developed by Google DeepMind, Google's premiere AI research lab, has surpassed the average gold medalist in ...

The company, which owns and maintains much of Britain's railways, has issued a new 134-page training manual outlining the ...

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Network Rail's chief executive Andrew Haines said: "To put passengers first, we have to speak their language. "That goes for all of us. Whoever we're talking to, whatever the situation." Staff have ...

Reading assessments like the Fog Index and Lexical Density measure comprehension and engagement. Can they help leaders communicate, inspire and enthuse?

If any government officer is violating this rule, a formal complaint can be filed with in-charge of the office or the ...

Staff have been told to replace "purchase" and "obtain" with simpler alternatives, while formal phrases like "rest assured" have also been banned by the company. Gender-specific language faces ...

Maharashtra: Disciplinary action will be taken against those in Maharashtra who will refuse to use the Marathi language.

Claiming that the other parent isn’t using the child support payments for the child’s needs is a dangerous argument to make in court. Child support is meant to provide for the child’s overall ...