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As technology evolves, call analytics will evolve even more. The ability to understand and optimize customer interactions ...

The Global Call Centre market is projected to grow significantly, from USD 37,411.0 Million in 2025 to USD 76,831.3 Million ...

In the era of rapid-pace digital changes, businesses need affordable communication systems to maintain connectivity with ...

WEOKIE Federal Credit Union, a financial institution serving Oklahoma for over 50 years, recognized this challenge and turned ...

Voice is not dead; it’s being reborn through AI, offering businesses a smarter, faster and more cost-effective way to serve ...

Broadband ISP Sky Business (Sky UK) has today announced the launch of their new Cloud Voice solution, which is partly intended to help businesses migrate away f ...

The fraudsters allegedly told the complainant that 17 offences were registered against the SIM card he was using and the ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

VanEck Mortgage REIT Income ETF offers a 10.67% yield and is ideal for short-term trading. Click here to find out why I rate ...

ISLAMABAD: Prime Minister Shehbaz Sharif on Monday directed the relevant ministries, the State Bank of Pakistan (SBP) and ...