The global Healthcare Contact Center Solution Market is set for explosive growth, forecasted to expand at an impressive 19.9% compound annual growth rate (CAGR) from 2023 to 2033. The market, which ...

The best IVR systems enable businesses to manage inbound calls at scale, and empower customers to answer questions on their own. From simple phone menus to next-gen conversational IVR, this list ...

But vendors who paid to be part of the Portland Bridal Show are now demanding their money back when the organizer moved the event and then canceled it altogether. Originally, organizer Karin ...

Thousands of account credentials belonging to major cybersecurity vendors on the dark web have been discovered by threat intelligence firm Cyble. In a January 22 report where Cyble researchers shared ...

Mobility transforms call centres with advanced RoboDialing AI-assist communication servicesIssued by iMGroupJohannesburg, 20 Jan 2025Visit our press officeAI has revolutionised the call centre ...

TechRepublic is able to offer our services for free because some vendors may pay us for web traffic ... lines or users from your admin dashboard. IVR (interactive voice response) is considered ...

Former US President Barack Obama marked his wife Michelle Obama’s 61st birthday with an endearing post on X, sharing a sweet photo of the two holding hands across a table. Sharing the photo, he wrote, ...

The new executive order directs actions that would require federal software vendors to provide evidence of following secure development practices. Biden’s first cyber executive order, signed in May ...

The global clothing industry has exploded in many unprecedented ways. Consumers crave unique styles and premium quality (and they’re willing to pay more for it!), which has fueled a thriving wholesale ...

SAN FRANCISCO – SuperDial, a voice AI company that automates calls for health care organizations, has acquired MajorBoost, a fellow innovator that has developed an AI-powered system to automate the ...

SAN FRANCISCO – SuperDial, a voice AI company that automates calls for health care organizations, has acquired MajorBoost, a fellow innovator that has developed an AI-powered system to automate the ...