KP refutes reports from workers about long wait times for patients seeking mental health appointments. It says the average wait time is 48 hours for urgent appointments and six business days for ...

The union reports that the strike has left thousands of Kaiser patients facing long waits and canceled appointments.

For more than a decade, Kaiser Permanente has been under the microscope for shortcomings in mental health care, even as it is held in high esteem on the medical side. In 2013, California ...