Tech giant Microsoft has launched Copilot Chat, a service allowing businesses to leverage AI agents for routine tasks. This initiative is part of Microsoft's strategy to boost AI adoption using a ...

“A customer service representative can ask a customer ... By providing access to agents within Microsoft 365 Copilot Chat, Microsoft wants to show businesses the value its AI offerings can ...

Microsoft has added a pay-as-you-go option to access AI agents alongside its free M365 Copilot Chat plan.

Microsoft has introduced Microsoft 365 Copilot Chat, a new AI-powered tool that integrates free and pay-as-you-go agents into its existing free chat experience for Microsoft 365 commercial customers.

Microsoft's Office 365 apps have been the ... Business use cases for agents could include a customer service representative using a CRM agent to provide them with account details before a meeting ...

Salesforce charges $2 per conversation for its Agentforce AI chat service, where employees can set up automated sales and customer service processes. The number of people using Microsoft 365 ...