Today we’re excited to take that customer experience to a new level with the introduction of live chat in Microsoft Teams—a faster and more engaging way for you to connect with your customers. 1 Every ...

Microsoft is discontinuing Skype in May after 22 years of service. Kurt the CyberGuy addresses other options for ...

Microsoft announced the retirement of Skype on May 5, 2025, a choice that signals the ascendance of Microsoft Teams. This ...

Microsoft Teams is adding Real-Time Text, with the rollout expected this May. The feature allows text during meetings and ...

Microsoft 365 Copilot Chat is an AI-powered assistant integrated into the Microsoft 365 office productivity suite, designed ...

Microsoft is enhancing its AI-powered Security Copilot, introduced a year ago to bring AI-driven chat to cybersecurity, by ...

On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, ...

According to the tech giant, the new sales agents accessible in Microsoft 365 Copilot will help teams close more deals faster. The new agents have been named Sales Agent and Sales Chat. “Our ambition ...

Microsoft enhances Security Copilot with AI agents to assist security teams in tackling phishing, data loss, and threat ...

With a Microsoft 365 Copilot subscription, Copilot Chat becomes more powerful with its ability to bring together your web and work data as your front door to Copilot. It’s accessible within the flow ...

Continue your calls and chats in Teams.” That explicitly spells out the plans for Skype’s deprecation in favor of Microsoft’s main-line voice and video chat software. In an email statement, the ...