As AI continues to evolve, the one thing it will never fully replicate is the genuine, human connection that great ...

However, a new research has revealed that this emotional performance is taking a serious toll on their mental health and job satisfaction. A recent study published in Industrial Marketing Management ...

If you’re convinced, heart and soul, that the product or service you’re selling will benefit the person sitting across from you, then go right ahead and master the art of silence and any other arts ...

Columnist Rick Davis helps readers answer the question, "Is your sales culture one of fear or is it a learning environment?" ...

I told him about the seminar and the technical topics they covered. I then commented, “You should send a salesperson to one of these sessions, lots of the people there might be customers.” ...