Do you just love taking your car to the dealer for service? J.D. Power says consumer satisfactiong with service visits ...

from first notice of loss through the repair and delivery of their vehicle or settlement of a total loss. This study provides insights into how insurers can continue to improve customer satisfaction ...

Internet service providers that understand their customers’ expectations and experiences are better positioned to implement focused performance initiatives designed to increase overall customer ...

Chrysler Award for exceptional vehicle and parts sales and high customer satisfaction. This is the fourth consecutive win out of 10 total wins for the dealership. Jeff Reeb is general manager of ...

Banks in the Charlotte area slipped slightly in keeping customers happy, except for one, according to a new national satisfaction survey that was released Tuesday. Customer satisfaction with bank ...