Retooling the KPIs is designed to create value for the younger, local audience NTM wants to attract to its journalism.

Also, a one-time KPI result may not be enough to convince a board to increase funding, but several months of favorable data qualifies as a trend that's difficult to ignore. Consistent reporting ...

The intersection of business systems, data and AI enables companies to make decisions that are grounded in data.

In this conversation, he shares his insights on why KPIs matter, how they can be leveraged to improve program performance, and the role of technology in transforming data into actionable decisions.