Lead nurturing is about playing the long game, so don't let potential buyers without an immediate need slip through the cracks.

By adding broad public social media listening, Genesys expands the Genesys Cloud platform beyond direct messaging to unlock deeper understanding of consumer sentiment. Organizations can unify customer ...

Resultick's new SHOP audience experience platform unifies online and in-store journeys, improves attribution, and amplifies real-time engagement at scale.

Constructor Unveils Retail Media Suite includes personalized Sponsored Listings and retail media network integrations.

Outreach has integrated its AI Sales Execution Platform with Zoom Mail, enabling revenue teams to connect Outreach to Zoom Mail and Zoom Calendar in their Zoom Workplace app.

Monetate Orchid AI is a commerce platform to deliver personalized shopping experiences at scale through unified search, product discovery, and merchandising capabilities.

Companies can now track anonymous user activity by assigning temporary tokens to securely capture user traits, such as device type, traffic source, and attribution, without authentication. Anonymous ...

ChannelSight has launched ChannelSight.AI, a predictive analytics platform to help companies boost online sales, optimize digital shelf performance, and gain visibility into the e-commerce consumer ...

Coming on the heels of this year's Adobe Summit, the CRM Playaz were joined by Daniel Sheinberg, Senior Director of Product Management at Adobe, to learn how new offerings like Agent Orchestrator and ...

ShopSense's multi-agent system enables shoppable sponsorships in live and on-demand programming for broadcasters and streamers.

Intercom today launched a roster of updates in its spring 2025 release that will make it possible for artificial intelligence agents to answer any question, via any channel, anywhere.

Expanding ecosystem partnerships with Acxiom, Amazon Web Services, Genesys, IBM, Microsoft, RainFocus, SAP, ServiceNow, and Workday, enabling AI agents to work together. Additionally, expanded agency ...