Queen Mary University of London5 年
IT Service Desk
The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...
Queen Mary University of London5 年
Microsoft Office 365 ProPlus on Windows and Apple Mac
Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...
Queen Mary University of London5 年
Set up an Office 365 account using IMAP
This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...
Queen Mary University of London5 年
Open and add a shared mailbox in Office 365
1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another mailbox window appears ...
Queen Mary University of London6 年
Queen Mary University of London IT Services
IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience. IT Services are just a ...
Queen Mary University of London4 年
Set up an IMAP device or email client with Office 365
These are the steps for setting up an IMAP device or email client for your QMUL email account. 1. Open your email client that uses the IMAP settings. 2. Enter your Name and QMUL email address. 3.
Queen Mary University of London5 年
New Joiner Process
If an offer of employment has been accepted and a start date has been issued by HR, the Line Manager/Centre Administrators (or equivalent) should raise a ticket using the online New Starter form. A ...
Queen Mary University of London3 年
Forwarding-Calls
Below are the steps required for MiCollab Softphone and Roaming Extension users to forward their phone calls to an external phone number, for example, a mobile phone. Adding Your mobile phone number ...
Queen Mary University of London4 年
MS Teams Guide
In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests. Teams are made up of channels. Each channel is built around a topic, like “Team Events,” a ...
Queen Mary University of London5 年
High Performance Computing (HPC)
High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...
Queen Mary University of London4 年
How to access services
OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...
Queen Mary University of London1 年
Lost Devices (Staff Only)
Reset your password using the Self-service Password Reset option to prevent potential threats from accessing your device. If you cannot access or use the Self-service Password Reset option, contact IT ...