Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: DRUID AI’s launch of DRUID Conductor, ...

The world’s largest technology show, GITEX Global, was recently held in Dubai. As was the previous case, Avaya invited a handful of analysts to be part of the 200,000 attendees to see the nearly 200 ...

As the world races into an era defined by digital transformation and unprecedented technological advancement, the convergence of AI interactions and automation signifies a transformative shift in ...

Rebecca Jones is the general manager of Mosaicx, a leading provider of customer service AI and cloud-based technology solutions for enterprise companies and institutions. Rebecca joined the West ...

ServiceNow will acquire front-end AI assistant and enterprise search technology company Moveworks for $2.85 billion; the transaction is expected to close in the second half of 2025. Moveworks has, ...

As telecommunications services continue to evolve, your office space (or office building) likely contains remnants of the past in the form of unused cabling infrastructure and its associated ...

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Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise ...