This paper from the Local Government Association and the Improvement and Development Agency sets out initial views about the nature and purpose of a strategy for improving local government. It ...

This programme is now available to view on egovtv.tv, the online television channel for public service modernisation. It features an interview with the Chief Executive of Woking Borough Council who ...

Pensioners in some of England’s poorest rural areas will be given extra encouragement to take up benefits and allowances through a new one and a quarter million pound fund launched by the Rural ...

Education Minister David Blunkett has published a 350 million pound strategy to tackle education black spots in six inner city areas across the UK. When implementation reveals what measures work best ...

Over half the applicants for the Charter Mark in 1998 failed to get the award for excellence in public service. This resulted in much work for the unsuccessful applicants as well as for the Service ...

An “impressive amount” of innovative activity across local government has been praised in a joint report from three public bodies. The report, More than good ideas, has been published by the ...

Local authorities have been told they need to work more closely with other agencies to address anti-social behaviour associated with Gypsies and Travellers. New guidance for councils, the police and ...

The Improvement and Development Agency is developing Knowledgenet – a one stop website providing information on performance, best practice and innovation in local government. The site, which will be ...

Important issues of governance for the voluntary sector will be in the spotlight today when the National Council for Voluntary Organisations stages its eighth annual conference for trustees of ...

Schools look forward to auditing about as much as an OFSTED inspection. It’s laborious, time-consuming, frustrating and there’s nothing you can do but accept it’s a pain and get on with it, right?

New homelessness figures show that 14,470 households were accepted as homeless between October and December last year – a rise of 6% across England and 10% in London compared to the previous year.

‘Meetings are a waste of time’ is a sentiment many of us share, which is tragic, because meetings bring us together as human beings. To achieve the kind of meaning or breakthrough results most of us ...