Changes are coming Monday for people on Social Security that might require them to physically go to a Social Security office ...

The SSA said it would end phone identity verification services on March 31 but has postponed the change to April 14.

The Trump administration is making rapid changes to the agency's phone procedures to stamp out a relatively small amount of ...

The Social Security Administration (SSA) introduces exceptions to its identity verification policies, exempting individuals ...

The agency has pushed back the timeline for when some Americans will need to make an in-person appointment to make banking ...

WBIR received emails asking whether people currently receiving social security benefits need to verify their identities in ...

Advocates say requiring seniors and disabled people, some of them homebound, to seek in-person help from an overburdened ...

Senator Elizabeth Warren, a Democrat from Massachusetts, has warned that President Donald Trump and Elon Musk 's Department of Government Efficiency (DOGE) could make "backdoor" cuts to Social ...

The Social Security Administration says it will stall a proposed big change in rules for verifying identies of recipients ...

According to the SSA website, starting on March 31, recipients must verify their identity either online or in-person to claim ...

I visited 3 NYC Social Security offices and called the 1-800 number to see what it's like to seek customer service after Trump's cuts to the agency.

If you're applying for SSDI, Medicare or SSI, you can complete your claim via the my Social Security account or on the phone.