Items returned through Costco.com will be refunded** - including shipping and handling fees - and will be credited to the credit card used to place your order. You won’t be charged for the return shipping. Select items require additional processing time before a refund is issued. **Limitations apply. See Costco’s Return Policy for details.

Prior to returning your Apple product, it is required that you perform a factory reset and unlock your device.

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Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Projectors, Major Appliances (refrigerators above 10 cu. ft., freezers, ranges, cooktops, over-the-range and under-counter microwaves, range hoods, dishwashers, water heaters, washers and dryers), Computers, Touchscreen ...

Launch the Costco app, then tap the Card icon at the bottom of the screen. The login page will appear. Follow instructions on the login page to sign in with an existing Costco.com account. If you do not have an existing Costco.com account, create one now. Each Digital Membership Card is tied to a specific Costco.com account.

The Costco Mobile App is specifically designed to create a dynamic shopping experience and offers convenient options and shortcuts that will save you time and money. Make the most of your membership and download the Costco Mobile App today, and start enjoying the convenience of shopping at Costco.com, anywhere, anytime! Benefits:

Many of the items from the categories below cannot be returned through Self Service on Costco.com: Special Order Kiosk items - countertops, custom flooring, garage doors, home organization and closets, generators, HVAC systems, …

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Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.

Common exclusions are data backup and software replacement, physical damage, or liquid damage. Costco Technical and Warranty Service advises backing up your computer frequently. Call Costco Technical and Warranty Service at 1-866-861-0450 to obtain warranty information and assistance. English and Spanish speaking agents available.