2024年9月23日 · I have purchased an iPhone 15. I am trying to set it, copying from my old phone. My new phone keeps getting stuck when trying to update the software to IOS 18. Can you please advise how I can resolve this as currently my phone has been stuck on the software update screen since 930 this morning (it is now nearly 530pm)

2024年9月20日 · Got a new iPhone 15 pro, am transferring info from my iPhone 13, and get stuck on the software update to ios18. Tried three times, waiting over an hour each time.

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2024年3月19日 · Resetting iPhone without losing data is possible by performing a reset that doesn't erase your content, such as settings reset, or by backing up your iPhone before a full reset. Here's how to do it step by step. Firstly, you can reset your iPhone's settings without affecting your personal data.

2024年10月5日 · Thanks in advance. I have tried several things suggested in this and other forums, but nothing has resolved the issue. My wife got a new iPhone 16 and I am now using her previous device, an iPhone 15. My old device is an iPhone Xr. I have been unable to connect either new device to my PC. iTunes does not recognize either device when plugged in.

2024年10月9日 · If done correctly this will always work unless the phone has a hardware problem. For personalized support: Best way: Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your phone Other options:

2023年11月15日 · To unlock your iPhone, follow the steps described in the Apple article: (< iOS 15.2) -> If you forgot your iPhone passcode If you forgot your iPhone passcode - Apple Support If you don't have a computer and you can't borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help.

2020年9月4日 · Follow this process below to keep your personal data. If you see the Restore screen on your iPhone, iPad, or iPod touch If you see the Restore screen on your iPhone, iPad, or iPod touch, learn what to do. Restart your device If you see the Restore screen, restart your device: iPad models with Face ID: Press and quickly release the Volume Up button. Press and …

2023年10月23日 · Once the backup is finished, you can disconnect your iPhone from the computer. On your computer, open a web browser and go to the website of the software you want to use to extract the text messages.

2022年8月21日 · Hi, I am trying to factory restore my iPhone since there seems to be something wrong with how it's set up. I am currently using my Windows 11 computer (up-to-date) with iTunes (12.10.5.12, up-to-date according to Apple Software Update), and my phone is an iPhone SE 3rd generation (iOS 15.6.1). When I plug my iPhone into my computer with iTunes open, I can see …